Toyota
Groningen

Wel goede koffie.

(Translated by Google)
One of the more expensive Toyota dealerships. Typical salespeople trying to talk you into things. If you're looking to buy a Toyota, you're better off going to another dealership if you don't want to overpay. Good coffee, though.

blokken van de voorwielen moeten worden vervangen evenals beide kabels van mijn handrem. De achterwielen moesten ook maar dat kon wel wachten tot volgend jaar. De kosten waren te hoog omdat ik in totaal bijna 1300 euro kwijt zou zijn. Ik gaf aan dat ik zou kijken of een andere garage het voor mij kan oplossen en dat ik het daar zou laten keuren. Dat was goed. Even later heb ik gebeld dat ik toch wilde dat zij alleen de handremkabels gingen vervangen zodat ik in ieder geval veilig te weg op kon. Opeens hoefde ik voor de APK niet meer mijn remschijven en blokken te vervangen, want metaal lag niet op metaal. Dus als zij horen dat ik bij een ander de keuring zal doen is het opeens geen probleem meer voor de keuring. Laat ze je niet voorliegen, want mijn vertrouwen is geschaad. Verder heb ik mijn auto zonder (ruit)schade ingeleverd en krijg ik het terug met diepe en ondiepe krassen op alle ruiten. Leidinggevende zei dat het niet in wasstraat is gebeurd en hij daarom niets zal vergoeden. Wij weten 100% zeker dat de krassen er niet in zaten. MAAK FOTO'S hoe je de auto inlevert, want de fout ligt toch niet bij hun naar hun zeggen.

(Translated by Google)
Forewarned is forearmed.
I took my car in for an MOT and a major service. Then they called to say they couldn't inspect it for me because my front brake discs and pads needed replacing, as well as both handbrake cables. The rear wheels needed replacing too, but that could wait until next year. The costs were too high, costing me almost €1300 in total. I told them I'd see if another garage could fix it for me and that I'd have it inspected there. That was fine. A little later, I called to say I only wanted them to replace the handbrake cables so I could at least drive safely. Suddenly, I didn't need to replace my brake discs and pads for the MOT anymore, because metal wasn't touching metal. So, if they heard I'd have the inspection done by someone else, it suddenly wasn't a problem anymore. Don't let them lie to you, because my trust has been betrayed. Furthermore, I returned my car without any damage (windshield damage), and it came back with deep and shallow scratches on all the windows. My manager said it wasn't done at the car wash and therefore he wouldn't reimburse me. We're 100% sure the scratches weren't there. TAKE PHOTOS of how you return the car, because they claim it's not their fault.

konden maken.

(Translated by Google)
The sales staff were incredibly helpful. We were able to negotiate quickly and finalize the purchase. An additional test drive was also no problem when we were unsure, allowing us to make our own decision.

aangeven te hebben dat gedeeltelijk van de reparaties elders gedaan zou worden, was het wel mogelijk om de auto door de APK te krijgen mits de ruitenwissers en remkabels vervangen werden.

Na dat de reparaties waren voldaan, is gebleken dat ze krassen hebben gemaakt op elke raam van de auto. Na de auto terug te hebben gebracht weigeren ze de krassen te repareren.

(Translated by Google)
I recently took a Yaris in for a major service. Later that day, I received a call saying the car wouldn't pass its MOT, and that the total cost to resolve this would be over €1200. After indicating that some of the repairs would be done elsewhere, it was possible to pass the MOT provided the windshield wipers and brake cables were replaced.

After the repairs were completed, it turned out they had scratched every window. After returning the car, they refused to repair the scratches.

gaat niet door. Gelukkig zijn er meerdere dealers met wel een goede afhandeling.

(Translated by Google)
I'm very disappointed in them. I got a call at 3:30 PM, the car was ready, didn't hear anything for a week, and then suddenly they wanted the loaner car back. I had decided to buy a new car there, but that didn't happen. Fortunately, there are several dealerships that do offer good service.