Google)
During the Easter weekend I had problems twice with the 12 volt battery in my Corolla Cross. Helped on the way by roadside assistance and the day after Easter we drove without an appointment to ADG Groningen where they took immediate action. Battery tested and replaced with a new, improved one. Super good service and very friendly staff. Absolutely great!

experiences. Master service, cool and knowledgeable staff. No smooth sales but just fitting with your wishes.
Honest and friendly.
You will not regret it if you do business here.

atmosphere is noticeable and the coffee tastes good 😊

vermeld, klasse.
De auto keurig schoongemaakt, dan voel je als klant de koning.

(Translated by Google)
We have now had the umpteenth maintenance service for our 12 year old Lexus and can only say it is top notch.
Invoice in accordance with the price list, without any additional costs that may of course occur.
With the new maintenance specification that was added during a major service, everything is clearly stated, class.
The car is neatly cleaned and as a customer you feel like a king.

of the Lexus dealer in Rotterdam for a long time, but after the umpteenth change of staff I didn't feel like traveling that far while they were still unfamiliar faces.

After a somewhat difficult start, now a satisfied customer at Lexus ADG Groningen!

naartoe.

(Translated by Google)
Had to wait an hour to be told that the asterisk in my windshield cannot be fixed, even though I had an appointment. No excuse, as if it were the most normal thing in the world.

I was also incorrectly informed in advance by telephone about the financing, I will go somewhere else from now on.

tevreden over deze verkoper Henk Noordveld. Vooral de extra verrassing vanwege de verjaardag van mijn partner. Heel erg leuk gedaan.

(Translated by Google)
After visiting several times to take a look, we were greeted kindly by the same salesperson each time. He appreciated our wait-and-see attitude and did not put any pressure on us. When we finally made the choice for a Toyota C HR, everything was neatly arranged. The things that still needed to be done were done as agreed and we are very satisfied with this seller Henk Noordveld. Especially the extra surprise for my partner's birthday. Very nicely done.

vervolg heen als weer wat is met mijn auto! Dikke 10 voor de personeelsleden.

(Translated by Google)
What a great company this is.
I was in need because my battery was flat. I called them and explained this. They immediately sent someone to me who fixed it in 5 minutes. They didn't want any money for it. They did this as a service!
What lovely people and a great garage.
I will go here again if something happens to my car! Big 10 for the staff.

er in de twee grote bedrijfspanden toch best plaats moet zijn voor deze elektrische wagens. Een gelikte verkoopstand zorgt voor een betere verkoop. Waar ik voor kwam was de fysieke kennismaking met de Byd auto's en ik moet zeggen, ze zien er goed uit.

(Translated by Google)
Curious about all the Byd advertising, I went looking for a dealer of this electric car. I ended up at the Toyota dealer (Louwman) in Groningen, now Toyota ADG. A large commercial building on the Moermanskweg. The three Byd models were parked in the parking lot, fortunately it was dry. What surprised me was the choice to park cars here while there should be plenty of room for these electric cars in the two large commercial buildings. A slick sales stand ensures better sales. What I came for was the physical introduction to the Byd cars and I have to say, they look good.

service rondom de 165.000 km beurt van mijn auto!

De hoogte van het bedrag op de factuur was zeer bevredigend en het feit dat mijn auto door een hele vriendelijke jongeman (Wesley) werd opgehaald en schoon gewassen weer werd teruggebracht (waarbij ik ook nog van een mooie andere Lexus gebruik mocht maken) gaf mij het echte "red carpet treatment" gevoel!!
Mission accomplished.

Natuurlijk heb ik als Nederlandse toch ook nog 2 hele kleine "verbeter"-puntjes te melden.
Ik was met de leenauto even boodschappen doen en ik miste de parkeerkaart! Die heb ik even snel gescoord (45 eurocent bij Action). Ik heb hem in de leenauto laten liggen in de hoop dat hij daarin blijft voor de volgende gebruikers.

Dan is de factuur geprint op een voorgedrukte pagina waarop helaas het banknummer niet te lezen is. Ik ga dat wel vinden in mijn aankoop papieren maar handig is anders😊!

Al met al een hele fijne ervaring met Lexus rijker.

Groetjes,
Monique Hendriksen

(Translated by Google)
Good afternoon!

I would like to thank you for the great service around the 165,000 km service of my car!

The amount on the invoice was very satisfactory and the fact that my car was picked up by a very friendly young man (Wesley) and returned clean and washed (where I was also allowed to use another beautiful Lexus) gave me the real "red carpet treatment" feeling!!
Mission accomplished.

Of course, as a Dutch person, I still have 2 very small "improvement" points to report.
I was doing some shopping with the rental car and I missed the parking card! I quickly scored it (45 euro cents at Action). I left it in the rental car in the hope that it would remain there for the next users.

Then the invoice is printed on a pre-printed page on which unfortunately the bank account number cannot be read. I will find that in my purchase papers, but it is not very convenient😊!

All in all, a very nice experience with Lexus richer.

Greetings,
Monique Hendriksen

you don't have to come, we are selling it now. But we have plenty of other cars. Very nice but he went for this one.

the rear left bearing. Replace left and right rear under warranty. Bill €0. 100% guarantee and not even a bill for the rental/loan car. See, that's how it should be. They get a big 10 from me!!

wel!

(Translated by Google)
Yesterday afternoon I was working in a friendly and very quick manner by Bert. He quickly replaced the battery in my key. Very important because my locks keep freezing shut and this way I can at least get into my car!
Long live the Toyota service pass.

Thank you!

coffee was good and the costs were negligible!!! A great recommendation that garage LOUMAN.

sales process went well. I was also very pleased with the delivery today. Patrick takes all the time for you and has a good story. The car was neat and had had a delivery service. So far very satisfied!

te rijden. Hierover overleg gehad met Patrick Veenhuizen. Vervolgens heeft hij dit op uitstekende wijze opgelost en kunnen wij nu volledig van deze prettige auto genieten.
Complimenten voor Patrick Veenhuizen en complimenten voor ADG.

Harry Pater

(Translated by Google)
Bought a beautiful Toyota RAV4 from ADG Groningen in March 2024.
Excellent and clear advice from sales advisor Patrick Veenhuizen.
It later turned out that the driver's seat did not provide quite the right support to comfortably drive longer distances. Had discussions about this with Patrick Veenhuizen. He subsequently resolved this in an excellent manner and we can now fully enjoy this pleasant car.
Compliments for Patrick Veenhuizen and compliments for ADG.

Harry Father

versnellingsbak. Er werd ons toen gezegd dat de auto echt niet meer te repareren was, omdat de reparatie te duur zou worden. We mochten er écht niet meer mee rijden, want de kans dat we dan langs de kant van de weg zouden komen te staan, was heel groot. De dealer zou de auto meteen op de trein naar Afrika zetten...

Wat schetst onze verbazing... Laatst zagen we onze oude auto gewoon in Beijum staan. De dealer heeft dus glashard tegen ons gelogen!!!

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Daarnaast hebben we indertijd een andere tweedehandse toyota corolla gekocht. Dit was een grote miskoop. Binnen enkele maanden liet de binnenbekleding los. Waarschijnlijk heeft de dealer met een schoonmaakspray rooklucht verwijderd, maar deze schoonmaakspray heeft de lijmlaag opgelost.

De buitenkant versnellingspook schilfert af. Deze auto is door de vorige eigenaar helemaal afgeragd, net genoeg opgepoetst om er fatsoenlijk uit te zien en toen aan ons verkocht. We voelen ons enorm afgezet en gaan nooit meer naar deze dealer toe.

Wij hebben geen verstand van auto's en willen kunnen vertrouwen op de garage.

(Translated by Google)
Dealer lied flat out!
Five years ago we took our Toyota Corolla to the Toyota dealer because there was something wrong with the gearbox. We were then told that the car was beyond repair, because the repair would be too expensive. We were really not allowed to drive it anymore, because the chance that we would end up on the side of the road was very high. The dealer would immediately put the car on the train to Africa...

What is our surprise... We recently saw our old car parked in Beijum. The dealer completely lied to us!!!

-------------------------------------------------- -----

We also bought another second-hand Toyota Corolla at the time. This was a big bad buy. Within a few months the inner lining came loose. The dealer probably removed smoke odor with a cleaning spray, but this cleaning spray has dissolved the adhesive layer.

The outside gear lever is flaking off. This car was completely beaten up by the previous owner, polished up just enough to look decent and then sold to us. We feel extremely ripped off and will never go to this dealer again.

We know nothing about cars and want to be able to rely on the garage.

kwijtgeraakt. 2 sterren omdat ze wel erg vriendelijk zijn, en ik steeds een leenauto mee mocht.

(Translated by Google)
Brought my Aygo in for repair 3 times (!) and they still couldn't find the problem. The term "ghost car" has been coined because it always did it when I came to pick it up. Ultimately, the ANWB was able to fix this for me within 10 minutes. You expect a bit more from an official Toyota garage. A shame because I lost a lot of money on it. 2 stars because they are very friendly and I was always given a loaner car.

very enthusiastic, skilled and friendly salesman Henk Noordveld.
Everything was perfectly arranged!!!

always there for us...
Thanks

communicatie stoornis had men tóch (tegen berekening) het systeem ge-update. Toen wij dat op de rekening zagen en aan hun vertelden dat dit niet de bedoeling was geweest, heeft men het bedrag onmiddellijk weer helemaal gecrediteerd. Geen discussie, gewoon correct afgewerkt. Chapeau, wij blijven komen!

(Translated by Google)
We have been customers of the Lexus dealer for many decades, where we have always received excellent service, but now I had a real reason to write a very positive review. Our car is now 5 years old and we did not think it was necessary to have the GPS system updated because almost everyone has a smartphone to know the way. Due to a mutual communication disorder, the system was still updated (at a cost). When we saw this on the bill and told them that this was not the intention, they immediately credited the amount in full again. No discussion, just done correctly. Chapeau, we keep coming!

have it resolved immediately. In the meantime, you can work quietly with a nice cup of coffee! In addition, friendly and committed staff who are willing to think along!

been perfect and this one has been horrible.

direct heel hartelijk en uitgebreid geholpen. Na een harde reset van iets electronisch, konden we zonder alarm onze reis/vakantie met een gerust hart voortzetten. Wat een service👌
De storing is trouwens niet meer teruggekomen.
Nogmaals bedankt, Top!

(Translated by Google)
While on holiday from Amstelveen to the Lauwersmeer, an alarm suddenly appeared on the screen of our beautiful (new) red Yaris🫣
Toyota emergency service indicated that it could do no harm and that we could continue driving. Because we didn't really feel comfortable with this, we asked ADG for additional advice. We were immediately helped very cordially and extensively. After a hard reset of something electronic, we could continue our trip/holiday with peace of mind without an alarm. What a service👌
The fault has not returned by the way.
Thanks again, Top!

garage, now the downside. Called about replacing spark plugs. Received a price, price was fulfilled. We borrowed a bicycle and the car was ready a day later as agreed. Thank you! Experience was great.

service employee

front door was still open. But the people already present were very devout about receiving the car. After the work has been carried out, a good explanation of what has been carried out. A pleasant experience.

Wessels.

delivering and picking up the car. The costs that were calculated were within a few euros of the cost of the bill, including MOT, and they also washed it. So very satisfied